For any further clarification and/or information concerning our terms of sale and our ceramics, please call the telephone number (+39)0933 31657 (from Monday to Friday, from 9 am to 1 pm and from 4 pm to 7.30 pm) or contact us by e-mail at email@example.com .
In order to purchase our ceramics the Client must register by entering her/his personal data, following the instructions provided by the registration program, and must fill out the purchase order and send it to shop.ceramichesofia.com in the electronic format available on the website. Purchase orders must be accurately and completely filled out.
The Client must enter the selected product/s into the “Shopping Cart” and, after having read and accepted the contribution towards the cost of delivery (if any), may continue by clicking on the “Buy” button.
Upon completion of this transaction, the Client will view a web page that requires billing, destination and payment method information and shows the total amount of the order.
Once you have filled in all the fields and after selecting the desired payment method, click on “Place Order Now”.
At this point,
-if you choose to pay by credit card, you will be redirected to the secure site of Banca Sella;
-if you choose to pay by PayPal, you will be directed to the web site Paypal.it, where you will be asked to provide the information required to conclude the transaction;
-if you choose to pay by bank transfer, you will receive an automatically generated e-mail indicating our bank details to which you may reply by attaching the receipt of the bank transfer.
If the Client needs to modify the purchase order or to change someinformation, s/he cancall the telephone number (+39)0933 31657 or send an e-mail at firstname.lastname@example.org .
Nb. We usually process your orders from 12 pm during working days; after said hour, orders will no longer be modifiable.
Once the Client confirms the purchase order,the conditions of sale and any other information contained on the website are fully acknowledged and accepted by the Client.
The Order Confirmation of Ceramiche Sofiawill be sent to the Clientvia the email address s/heprovided and it will constitute the acceptance of the proposed agreement.
The Client will also receive an e-mail containing the details of the order and the SDA tracking number for monitoring the status of her/his shipment at any moment.
Ceramiche Sofia can place discount coupons inside the package or send them via e-mail. They can be used by the date specified on the voucher.
The coupon must be entered in the shopping cart page inside the box “Discount Code” and confirmed by clicking on “Apply Code”. The system will update the total of the order minus the value of the voucher.
The coupon is not combinable with other commercial offers.
The offer and sale of Sofia majolica are regulated by the following general conditions of sale.The products purchased from Ceramiche Sofia are sold by:
Sofia la maiolica calatina di Intonato Nicola e Giuseppe snco Aldo snc
Via Balchino 16, bis
95041 Caltagirone (CT)
P. IVA/ Italian VAT number: 04489040875
The offers and the sales on the Ceramiche Sofia website concern a distance contract governed by the Articles 50 ss. of the Legislative Decree September 6th 2005, no. 206 (Consumer Code), and by the Legislative Decree no. 70 of April 9th, 2003 (so-called Law on Electronic Commerce). The purchase of products is intended for consumers.
These general conditions of sale govern the relationship between the Client and Ceramiche Sofiafor the purchase of products on the website shop.ceramichesofia.com
The Client must read the conditions of sale that Ceramiche Sofia makes available in order to allow the Client to duplicate and to store the recalled conditions in accordance with Article 12, paragraph 3 of Legislative Decree no. 70/2003.
If for any reason the Client is not satisfied with his order, s/he can return the purchased products, totally or partially, within 14 days from the date of delivery.
Nb. Clients who purchase with a VAT number cannot exercise the right of withdrawal.
- lack of the original packaging or accessories;
- damage to the product for reasons other than transport;
- exceeding time limits indicated by the law for reasons which cannot be referred to shop.ceramichesofia.com.
In the case of forfeiture of the right of withdrawal, shop.ceramichesofia.com will return to sender the product purchased charging him the shipping costs.
All aspects which are not specifically indicated will be regulated by the European regulations for distance commerce.